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We have put together the summary of customer questions.

Please feel free to search for the key words like "make up" or "enrollment".

If you don't find a relevant answer, please feel free to email us at, or call 650 561 6501

Please keep in mind that we may be all teaching, therefore unable to respond immediately.

  • Please help me choose a right class!
    The student is: 4-7 YEARS OLD: art classes for 4- 7 years old 8-12 YEARS OLD: wants to get better at: drawing, painting and sculpting from real life and imagination: sketching, drawing characters from imagination, movies, and cartoons in comic style: Book illustration (online): Skilled student, wants to master compositions, various art styles, delivery of artistic message: 12-18 YEARS OLD: Wants to get better at: realistic drawing / painting of objects and people (pencil and charcoal): drawing humans MANGA (ANIME) style (copic markers or digital) drawing characters for movies and video games (digital/markers) Digital drawing & painting in Photoshop or Procreate develop personal art style, prepare an art portfolio for a school of a college ADULT: Wants to get better at: Level 1: art foundation: sketching, shading, color mixing, composition, anatomy of human head and body Level 2: realistic shading of objects, fabrics, nature, portraits (pencil and charcoal) realistic painting of objects, nature, and portraits (oil & acrylics) watercolor technique impressionist painting method and composition soft and oil pastels technique manga style drawings for adults color theory Level 3: drawing human body from a live model painting portraits in classical oil technique classical atelier program 1-day long workshop, all levels: painting a landscape custom painting party (group of 10+)
  • What do classes look like for each age group? Can I enroll my child into an older/younger age group, or take classes together with my child?
    The class curriculum is designed based on how various age groups process information. Kids between 4 and 7 are able to actively work on a project for about 50 minutes. After that, they are not interested in adding any additional qualities to their work. They also tend to see the world in a symbolic way, and not quite ready to embrace realistic rendering as much as they are at the age of 8 and up. Signing them in a 2-hour long class with a group of older peers will leave them tired and unhappy. Normally between 7 and 8 a child will start needing longer time to finish the projects, and demonstrate dissatisfaction of the artworks she used to love. It is time for them to switch to the older group. Kids between 8 and 12 are ready to actively work for 2 hours with a short break, and master fundamentals of realistic drawing and painting, as long as they are "wrapped" into creative tasks. Teaching them anatomy while designing a medieval knight armor makes more sense than just a lecture about anatomy. Teens between 12 and 18 are ready to produce meaningful, well-planned and well-rendered works. They work at different paces, therefore teen classes are project based: people in the same room work on individual projects according to a plan created by the teacher individually for each student. Teens enjoy each others' company, and do not like to be placed in an adult group setting, although it is possible for short workshops like Figure Drawing or Old Masters Technique. Adults need a solid understanding of what they are doing. We provide detailed lectures for every topic, that might sometime last up to 45 minutes. Adults feel confused in a kids class setting, when they are briefly introduced to a topic, and asked to immediately jump onto the creative process (something the kids are very good at). Also, kids tend to look up at the adult drawing, when the adult is sitting next to them. We do not recommend adults to take classes with children, and do not provide such service at our school.
  • My child is very skilled for her age. Should she stay in the group with beginners, or take private classes?
    Normally, our curriculum offers a lot of flexibility in complexity of the assignment. After the main lecture and presentation, a teacher works with each person individually, and encourage more advanced students to choose more complex topics, and render drawings with more detail. In most cases we are able to accommodate unique student's skills and interest within the lesson structure. To see how it works, please schedule a demo class: If the group is not a right choice for your child, the teacher will recommend you a better fit.
  • Do you offer private classes?
    Sometimes we do. It is a matter of teacher's and studio availability. Send us a request at and mention the location preference. We will forward it to the teachers that live in your area or work at the nearest studio.
  • My child is 4. How do you I know is she is ready for an instructional class?
    Your child is ready for an in-person instructional class when: 1) feels comfortable when he is left in a new place with a new person, without a parent; 2) is ready to follow teacher's directions; 3) while drawing at home, draws recognizable figures and objects (not abstract shapes), and colors within the outlines.
  • Tell us about your curriculum
    We have a list of topics that we cover each year. Our program is constantly evolving and we make adjustments, so there will be some differences from year to year. If your child starts mid-year, he or she will join the projects currently being introduced to the group. We will be explaining some concepts individually when the current project calls for it.
  • How long does it take to move off of the waitlist?
    There is no way to tell how long it takes to get the spot, as it will only happen when someone drops out. We usually have some shifting after the school breaks, when some people have their school and activities schedule adjusted.
  • How many kids are in each class?
    It depends on the age group. We sign up 8 kids max for 4-7 yrs classes, 8-10 for 8-12 yrs classes and 12 for teens classes. However, occasionally there can be an additional kid or two doing make-up class if they missed one.
  • What's the lesson structure?
    We introduce the topic of the class to the whole group and then they work individually on their own piece using the props or references of their own choosing out of plenty that we provide. We usually work around the room, helping each kid with their specific needs or questions.
  • What's a demo? How do I request it?
    Demo is a one-time trial of an ongoing class. Most of the in-studio classes for kids are ongoing, you can join them anytime. The topics (Egyptian Gods, Impressionist Painting etc) repeat every 2 years, subtopics (drawing animals, portrait, figure, landscape, intro to various art materials) repeat every 1,5-2 months. Please request your demo here. It is recommended to schedule a demo in a group that you are planning to attend in the future. Demo class fee is collected upon registration for a demo class. ​ Only ongoing classes have this option. We do not provide demo classes for courses.
  • Do you allow drop-ins?
    No, we do not allow drop in classes. We want to make sure that you or your kid gets a sufficient amount of the teacher's attention.
  • Do I need to bring any art materials?
    We provide all high-quality art materials necessary for the classes. All you need to bring is clothes you don’t mind getting soiled. ​ Students are responsible for providing their own materials for online classes.
  • I had a demo, but now can not register online: the class shows as "full".
    At the moment you request a trial we pre-reserve a spot for you, and close it for other website visitors. If you decide to register after the trial, let us know, we will add you to the class roster and set up recurrent monthly payments. We will release the spot to the next customer if we don't hear from you 1 week after the trial class.
  • Can I have a demo for a workshop? Can I bring a friend for a workshop?
    No and no. Workshop is a sequence of classes that grow one from another. It makes sense to join it from Day 1. If you pre-reserve a spot and them discontinue after the first class, we can not release your spot to a student on the waitlist.
  • What are my payment options?
    The payments for ongoing classes are either per semester (available only before the semester starts) or monthly, with automatic monthly charge. Monthly payment is collected on the same day each month and the billing starts either on the day of the first class of semester (if you signed up before the start of the semester) or on the day of the registration. Payment for the last month of the semester is prorated, if less than 4 classes fall into last billing cycle. Our registration is for the whole semester, even if you choose the monthly payments.
  • Can I discontinue my enrollment before the semester ends?
    Ongoing classes can be canceled with a 30 days prior notice. If you paid for the full semester, the remaining amount can be used towards future bookings. Monthly payments will be stopped 30 days after we received your cancellation note.
  • Do you accept credit cards? Is my credit card info protected?
    Yes. Payments are made through our secure online registration system which accepts all major credit cards. We do not have access to your credit card information.
  • What's the make-up policy?
    KIDS' & TEENS' CLASSES: You can make up a missed class on another day when we offer the same age/skill group class. The make-up class should be arranged in advance, no drop-ins. Limit 2 make-up classes per month. Make-up classes are subject to the availability of space in a similar class. We reserve the right not to provide make-up classes or terminate the class enrollment for repeating truancy. ADULT CLASSES: - Up to 3 make ups per course/semester (1 make up for short 5-6 weeks courses) - Make ups are not guaranteed, but we will try our best - Absolutely No drop-ins. Make ups need to be scheduled up to 5 days in advance (email us to schedule). - No make ups can be scheduled after missed class
  • Do you allow refunds for classes and camps?
    We do not provide refunds for ongoing classes tuition, courses or camps payments. However, full credit towards future booking or transfer to another camp/course will be offered for any cancellations made up to 24hrs before the camp or course starts. Ongoing classes can be canceled with a 30 days prior notice. If you paid for the full semester, the remaining amount can be used towards future bookings. Monthly payments will be stopped 30 days after we received your cancellation note.
  • I am enrolling mid-semester. Will my payment be prorated?
    Semester is an enrollment period. Once you register, our system will automatically collect monthly payments every month on the date you registered (for example, if you register on 3/10, your first payment will cover 3/10 - 4/9, the second payment will cover 4/10 - 5/9 and so on). The last month of the semester will be prorated based on the number of classes that fall into the last billing cycle. In case you decide to discontinue the classes before the end of the semester, please let us know 30 days ahead of time, and we will stop the auto-payment. Please let us know if you have any questions.
  • Injuries
    Students and their parents/legal guardians agree not to hold Art School of SF Bay responsible for any injuries resulted from activities before, during, or after class.
  • Photo and Video Release
    Students and their parents/legal guardians are giving the Art School of SF Bay permission to take photographs or videos of the students and their artwork for use in advertising materials.
  • When does your summer camp enrollment start?
    The spring and summer camps are posted on the website and registration starts on February 1st.
  • When does the next adult art workshop start?
    Normally we announce the new session of adult workshops 1,5-2 months before the workshop starts. To get notified when they are added to the system, please click "register" on the workshop page, and fill out the waitlist form.
  • When does the next semester start? When does the enrollment for a next semester start?
    The semester is an enrollment period for the kids' classes. There are three semesters: Fall-Winter starts on the first week of September ends before the Christmas break enrollment starts on July 15 Winter-Spring starts on the first week of January ends on the last week of May enrollment starts on November 15 Summer limited classes starts on the first week of June ends on the last week of August enrollment starts on April 15


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