Frequently Asked Questions and Answers

1. Demo
 

What's a demo? How do I request it?

 

We recommend starting your Art School SF Bay experience with a demo class. It will help us to select the right group for you. Please request your demo here.  It is recommended to schedule a demo in a group that you are planning to attend in the future.

 

Do you allow drop-ins?

 

No. We want to make sure that your kid gets a sufficient amount of the teacher's attention.

 

Do I need to bring any art materials?

 

We provide all high-quality art materials necessary for the classes.  All you need to bring is clothes you don’t mind getting soiled. 

 

 

 

2. Class and lesson structure
 

How long does it take to move off of the waitlist?

 

There is no way to tell how long it takes to get the spot, as it will only happen when someone drops out. We usually have some shifting after the school breaks, when some people have their school and activities schedule adjusted.

 

 

How many kids are in each class? 

 

We sign up 8 kids max for each class, however, occasionally there can be an additional kid or two doing make-up class if they missed one.

 

What's the lesson structure?

 

We introduce the topic of the class to the whole group and then they work individually on their own piece using the props or references of their own choosing out of plenty that we provide. We usually work around the room, helping each kid with their specific needs or questions.

 

Tell us about your curriculum

 

We have a list of topics that we cover each year. Our program is constantly evolving and we make adjustments, so there will be some differences from year to year. If your child starts mid-year, he or she will join the projects currently being introduced to the group. We will be explaining some concepts individually when the current project calls for it.

 

Do you provide before and after cass/camp care?

 

Our school does not provide extended child care before and after classes. Due to limited space, please bring the kids only for specific time frame according to the class schedule you are registered for. Kids under 4 y.o. should be accompanied by the parents.

 

 

3. Payments and refunds
 

What are my payment options? 

 

Monthly payment is due 1st of each month in full. It covers lessons once a week on the same day/time for one calendar month.

If you join the class in the middle of the month, we will pro-rate your payment for the first month according to the number of classes left. Full monthly payment for the next month will be due 1st of that month.

 

Do you accept credit cards? 

 

Yes. But only if you buy camps/classes online via this webpage. In classroom we accept cash or checks only. 

Please make your checks payable to Art School of SF Bay.

 

What's the make-up policy?

 

At the moment, due to the Helath Orders, we have to keep our groups stable, and can not offer in-person make-ups. Make-ups for in-person classes are available online (often with the same teacher). You can make up a missed class on another day when we offer the same age/skill group class. The make-up class should be arranged in advance, no drop-in. Limit 2 make-up classes per month. Make-up classes are subject to the availability of space in a similar class. We reserve the right not to provide make-up classes or terminate the class enrollment for repeating truancy.

 

Do you allow refunds for classes and camps? 

 

Payments

We are not offering refunds for new purchases. However, full credit towards future bookings or transfer to another camp/class will be offered for any cancellations made up to 24 hrs before the camp or class starts. 

If camp or class is canceled due to gathering restrictions or shelter in place order placed by state or county authorities, a similar online camp/class will be held instead. Students can cancel their registration if online learning does not work for them, with full credit towards future in-person camp/class.

 

4. Legal terms

 

Injuries

 

Students and their parents/legal guardians agree not to hold Art School of SF Bay or Accent Arts store responsible for any injuries resulted from activities before, during, or after class.

 

Photo and Video Release

 

Students and their parents/legal guardians are giving the Art School of SF Bay permission to take photographs or videos of the students and their artwork for use in advertising materials.

 

 

 

Please don't hesitate to contact us if you have other questions or concerns!