Frequently Asked Questions and Answers

1. Demo
 

What's a demo? How do I request it?

 

We recommend starting your Art School SF Bay experience with a demo class. It will help us to select the right group for you. Please request your demo here.  It is recommended to schedule a demo in a group that you are planning to attend in the future. Demo class fee is collected upon registration for a demo class.

Only ongoing classes have this option. We do not provide demo classes for courses. 

 

Do you allow drop-ins?

 

No. We want to make sure that your kid gets a sufficient amount of the teacher's attention.

 

Do I need to bring any art materials?

 

We provide all high-quality art materials necessary for the classes.  All you need to bring is clothes you don’t mind getting soiled. 

Students are responsible for providing their own materials for online classes.

 

 

 

2. Class and lesson structure
 

How long does it take to move off of the waitlist?

 

There is no way to tell how long it takes to get the spot, as it will only happen when someone drops out. We usually have some shifting after the school breaks, when some people have their school and activities schedule adjusted.

 

 

How many kids are in each class? 

 

It depends on the age group. 

We sign up 8 kids max for 4-7 yrs classes, 8-10 for 8-12 yrs classes and 12 for teens classes. However, occasionally there can be an additional kid or two doing make-up class if they missed one.

What's the lesson structure?

 

We introduce the topic of the class to the whole group and then they work individually on their own piece using the props or references of their own choosing out of plenty that we provide. We usually work around the room, helping each kid with their specific needs or questions.

 

Tell us about your curriculum

 

We have a list of topics that we cover each year. Our program is constantly evolving and we make adjustments, so there will be some differences from year to year. If your child starts mid-year, he or she will join the projects currently being introduced to the group. We will be explaining some concepts individually when the current project calls for it.

 

Do you provide before and after class/camp care?

 

Our school does not provide extended child care before and after classes. Due to limited space, please bring the kids only for specific time frame according to the class schedule you are registered for.

 

3. Payments and refunds
 

What are my payment options? 

The payments for ongoing classes are either per semester (available only before the semester starts) or monthly, with automatic monthly charge. Monthly payment is collected on the same day each month and the billing starts either on the day of the first class of semester (if you signed up before the start of the semester) or on the day of the registration. Payment for the last month of the semester is prorated, if less than 4 classes fall into last billing cycle.

Our registration is for the whole semester, even if you choose the monthly payments. 

Can I discontinue  my enrollment before the semester ends?

 

Ongoing classes can be canceled with a 30 days prior notice. If you paid for the full semester, the remaining amount can be used towards future bookings. Monthly payments will be stopped 30 days after we received your cancellation note.

 

Do you accept credit cards? 

 

Yes. Payments are made through our secure online registration system which accepts all major credit cards. 

 

What's the make-up policy?

 

You can make up a missed class on another day when we offer the same age/skill group class. The make-up class should be arranged in advance, no drop-ins. Limit 2 make-up classes per month. Make-up classes are subject to the availability of space in a similar class. We reserve the right not to provide make-up classes or terminate the class enrollment for repeating truancy.

 

Do you allow refunds for classes and camps? 

 

We do not provide refunds for ongoing classes tuition, courses or camps payments. 

However, full credit towards future booking or transfer to another camp/course will be offered for any cancellations made up to 24hrs before the camp or course starts.

Ongoing classes can be canceled with a 30 days prior notice. If you paid for the full semester, the remaining amount can be used towards future bookings. Monthly payments will be stopped 30 days after we received your cancellation note.

 

4. Legal terms

 

Injuries

 

Students and their parents/legal guardians agree not to hold Art School of SF Bay or Accent Arts store responsible for any injuries resulted from activities before, during, or after class.

 

Photo and Video Release

 

Students and their parents/legal guardians are giving the Art School of SF Bay permission to take photographs or videos of the students and their artwork for use in advertising materials.

 

Please don't hesitate to contact us if you have other questions or concerns!